Privacy Policy
This policy explains how The Vault ("we") handles personal data when you use this website, book a table, buy a ticket or contact us. It is written to reflect UK data protection law (UK GDPR and the Data Protection Act 2018).
What we collect
- Contact details you give us (name, email, phone) when booking, buying tickets or enquiring.
- Booking and order details (date, party size, preferences).
- Technical data such as cookies (see our Cookie Policy).
How we use it
To manage your bookings and orders, respond to enquiries, keep you informed where you've asked us to, and meet our legal obligations.
Lawful bases
We rely on contract (to fulfil your booking or order), consent (for marketing), and legitimate interests (to run and improve the venue), as appropriate.
Sharing
We share data only with providers that help us operate — for example booking, ticketing or payment services — and only as needed. We don't sell your data.
Retention
We keep personal data only as long as necessary for the purpose it was collected, then delete or anonymise it.
Your rights
You have rights to access, correct, delete and restrict use of your data, and to object to certain processing. To exercise them, contact us. You may also complain to the Information Commissioner's Office (ICO).
Contact
For any privacy question, reach us through the contact page.